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In Les Carroz, a beginner's pass is required for our beginner's area, which is located at the top of the Kédeuze cable car. In Flaine, no pass is required as long as students remain on the snow front for between 3 and 5 days. Therefore, please do not hesitate to contact us, as we can advise you at any time on whether or not you need to purchase a ski pass.

Regarding group lessons that take place during the week, please remember to purchase a pass that covers the duration of the lessons (5 or 6 days). See the product pages for information on which pass to purchase.

No, the ski pass is not included in the lessons. You can book your pass on the resort's website or directly during your stay.

Yes – All of our Team have or are on their way to completing their Ski Instructor Diploma. This is compulsory for all Ski & Snowboard Instructors teaching in France. The Diploma is issued by the French Government and is awarded by ENSA (National Ski and Mountaineering School). Our Team have simply preferred to work with us at ESI Grand Massif, which has a philosophy and values similar to their own: a school on a smaller scale with a family atmosphere; that is constantly challenging itself to offer you the quality of service and teaching that you deserve.

Our instructors all speak French and English! Do not hesitate to ask us if you wish a particular language. Please note that in our Group Lessons, we can only guarantee English & French languages.

We certainly can! Please note that it will depend on the time of your lesson, if your accommodation has access to the slopes & finally on your ski or snowboard ability. If for any reason it is not possible to meet you at your hotel or residence, we’ll let you know where the easiest meeting point for your lesson will be.

You can find your level using our website. If you fall between two group levels – our advice is to book the easier level & we can always move you up a group if you are ready. The first morning Lesson will be for everyone in the group to get their snow legs back; our Instructor Team will evaluate the group & make any changes if necessary.

No! We trust our customers, and if you are unsure which group course to enrol in, please feel free to visit the ESI Grand Massif website or give us a call. We are here to help you with your enrolment.

No worries! Our ski and snowboard instructors are used to dealing with this kind of situation. You will be immediately assigned to the group that matches your level, ensuring you make good progress throughout the week.

No worries! Our Instructor & Resort Teams are used to dealing with this kind of situation. we’ll do our best to ensure that you are in the group that suits your level.

Of course! There are similar levels in all Ski & Snowboard Schools – just with different names. Let us know who you have taken lessons with previously & we can let you know what our equivilant group is.

Of course, all our groups take their assessment tests at the end of the week (on Friday). This takes place during lessons with their instructor. Each student will receive their medal and level booklet (included in the price). You can visit the ESI Grand Massif website to help you determine your level or that of your children. If this is not enough, please do not hesitate to call our office, who will be happy to help you. In any case, so that skiing level is not too much of a concern for you, please note that our instructors always ensure during the first lesson that our students are in the right group and make changes if necessary to optimise progress.

No, it is not advisable to bring a bag that could get in the way or cause injury if you fall. For very low-level classes, you may keep it nearby.

No. We’ve opted to have our Instructors do their groups level assessments during the week of lessons. Our philosophy to make skiing or snowboarding fun and taking an exam at the end of the week goes against this principle.

Yes, although honestly it is not ideal. Your Instructor will not be able change their equipment during the lesson, so you’ll need to choose either Ski or Snowboard for the predominate discipline. For the person practicing the other discipline, they’ll be able to get tips & suggestions, however, it will not be a ‘true’ lesson. Our advice is if you are both not at an Intermediate to Advanced level – that you take an instructor for each person.